Survey Results - What you told us

Background	Current surveys
Planning Submission results	Survey results

Background

Each year the council undertakes a number of surveys and marketing research projects to assist with its planning and service delivery. The Local Government Act underscores the fundamental importance of consultation for local authorities, and specifically expects councils to inform their decision making by taking into account the views of those directly affected by council decisions. Consultation might encompass the public as a whole, or special groups affected by a specific issue.

Feedback from the public is vital to understanding what's working well and what's not. A variety of methods are used to gather information including telephone surveys, paper-based questionnaires, digital tablets where the respondent touches a screen to record his or her preferences as well as on-line forms for submitting on annual and long term plans etc. The latter enables residents to have a say without leaving home or they can use a computer at one of Waitakere's seven learning centres.

The council also uses facilitated discussion groups and forums on a wide variety of planning issues. Please visit the council's Have Your Say web page for information on having your say at public forums.

Survey results

Here are some of the results from surveys we have conducted in the last few years:

Note: You will need to have Adobe Acrobat Reader installed on your computer in order to view and print these documents. For help opening PDF files or tips on copying information see Helpful Tips.

Consultation	Events	Participation
Non-voter Election 2007 (Size 557K) (why people vote or not in local elections)"top" Toddler Day Out 2009 (Size 380K)	Global Cafe‚ Users 2009 (Size 939K)
Counter Services 2008 (Size 356K) (customer feedback on services)	Events (Waitakere Live) 2009 (Size 364K)	Community Centres 2008 (Size 438K) (hirers & users survey)
Massey Link 2007 (Size 61K) (motorway crossing options)	Events (Summer Sounds) 2008 (Size 204K)
Liquor Ban 2007 (Size 296K) (bylaw consultation)	Eco Day 2009 (Size 445K)
Library Survey 2008 (Size 144K) (mobile bus service)	Eco Day 2008 (Size 429K)
Library Survey 2009 (Size 682K) (user pays / customer services)

Planning submission results

Note: You will need to have Adobe Acrobat Reader installed on your computer in order to view and print these documents. For help opening PDF files or tips on copying information see Helpful Tips.

Annual and long term (10 year) plan submission statistics summaries are available:

Submissions, decisions and budget changes, 10 Year Plan 2009-2019 results (Size 2700K)
Submissions, decisions and budget changes, Annual Plan 2008-2009 (p.11-15) results (Si (Size 191K)
Submissions, decisions and budget changes, Annual Plan 2007-2008 (p.8-11) results (Size 8978K)

Current surveys

To have your say or to make a submission on current surveys, notified consents or planning issues, please visit the council's Have Your Say web page. There is also information there on having your say at public forums.